Location: Poole, Dorset
COMPANY
My client is a market leading supplier to the construction industry and have a fantastic reputation for product expertise and stockholding capability. They have multiple branches in the UK, each aspiring to uphold the highest standard of customer service and profitability.
POSITION
Duties will include:
- Reporting in to the Regional Manager.
- Being responsible for Branch Budget.
- Being in control of and accountable for Branch profit/loss.
- Driving branch turnover and maximising profitability.
- Visiting existing and prospective clients (20% of your time)
- Building solid working relationships with customers.
- Developing new business and growing the branch customer base.
- Acting as the first point of contact with customers.
- Managing a team of approximately 5-6 staff.
- Holding branch meetings.
- Performing annual stock takes.
- Meeting and exceeding branch targets.
- Ensuring the branch’s appearance is maintained to the highest standard.
- Handling customer enquiries.
- Recording daily takings and ensuring absolute accuracy.
- Ensuring branch adheres to Health & Safety guidelines.
- Liaising with customers over the telephone.
- Being involved in disciplinary processes & procedures.
- Updating in-branch database.
PERSON
My client would like to encourage the application of established Branch Managers or ambitious Assistant Managers from the Retail (Halfords, B&Q, Screwfix etc.), Builders Merchant and Electrical Wholesale industry.
The ideal candidate will be based within the Poole or surrounding area and have proven experience operating within a branch.
All candidates must demonstrate site performance improvements they have delivered and must be comfortable liaising at all levels of business.
Other skills required include,
- Clear communication
- Great leadership and management skills
- Autonomous and Self-Motivated attitude
- Excellent customer relations
- Target driven and ambitious
- Honest and firm approach to management
