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Why Do Counteroffers Keep Killing Our Hiring Process?

If counteroffers keep derailing your hires, the issue is rarely bad luck. It is not that candidates are dishonest. It is not that your roles are unattractive. And it is not that the market is suddenly irrational. Counteroffers succeed when the hiring process gives them room to. For employers hiring experienced engineers, Service Engineers and […]

Why Can’t We Find Experienced Service Engineers Anymore?

If you are struggling to hire experienced Service Engineers, you are not alone. This is one of the most common frustrations we hear from employers across engineering, manufacturing, automation, scientific equipment and industrial technology. The usual explanations get thrown around quickly. Skills shortages. Younger generations not entering engineering. Too much competition. While there is truth […]

How to Use Behavioural Insights to Improve Retention in Technical Teams

If you manage technical teams, you already know the pattern. You hire someone who looks spot on on paper. Strong CV, solid interview, the right tools and technologies. Then six months later, they are disengaged, clashing with stakeholders, struggling with autonomy, or quietly job hunting. Most retention problems in engineering, service and technical sales teams […]

How to Interview Service Engineers: The Warning Signs of Future Performance Problems

Service Engineers are at the heart of customer satisfaction. They are the people who make sure equipment works, breakdowns are fixed, machinery keeps running, and promises made by Technical Sales are delivered in practice. When a Service Engineer performs well, customers become advocates. When they don’t, service backlogs, customer complaints, and warranty costs quickly pile […]

When Your Hiring Manager Is the Bottleneck: How to Keep Technical Recruitment Moving

In technical recruitment, delays rarely happen because there are no candidates. More often, hiring slows down because decisions do. You have the role signed off. The recruiter has done the hard work. Candidates are engaged. Interviews are booked. Then momentum disappears. Feedback takes days. Interviews get pushed back. Decisions stall. Good candidates quietly drop out. […]

Candidate Dropouts: Streamline Your Hiring Processes & Avoid Them

row of empty chairs

Hiring new talent is often a challenging responsibility within any organisation. Candidate dropouts during the hiring process are increasingly common and can be costly in terms of both time and resources.  In fact, nearly 60% of job seekers abandon online applications due to their length or complexity. Additionally, LinkedIn’s Global Talent Trends Report shows that […]