Why Can’t We Find Experienced Service Engineers Anymore?
If you are struggling to hire experienced Service Engineers, you are not alone. This is one of the most common frustrations we hear from employers across engineering, manufacturing, automation, scientific equipment and industrial technology. The usual explanations get thrown around quickly. Skills shortages. Younger generations not entering engineering. Too much competition. While there is truth […]
Hiring Across Multiple Countries: How to Keep Interviews and Approvals Consistent Across Regions
Hiring across multiple countries sounds straightforward until you are actually doing it. On paper, the role is the same. In reality, interviews drift. Expectations shift. Decisions slow down. What gets approved easily in one country becomes a debate in another. Candidates get mixed messages. Hiring managers lose confidence in the process. Strong candidates walk. Most […]
The Cost of a Bad Hire: A Must-Read for HR Managers, Hiring Decision Makers, and Business Owners
When a job opening becomes available within an organisation, there is usually an urgency to fill it quickly. However, rushing to fill the vacancy can lead to poor hiring decisions that won’t benefit your business in the long run. Although it is understandable to want to hire someone as soon as possible, poorly thought out […]
High-Growth Hiring Surges: How to Fill 5 to 10 Roles Quickly Without Expanding Your Internal TA Team
Growth rarely happens neatly. New contracts land. Projects accelerate. Investment is released. Suddenly you need five, eight, maybe ten technical hires, and you needed them yesterday. Engineers, Service Engineers, Technical Sales professionals, Sales Engineers, team leads. All critical. All hard to hire. This is where many businesses hit a wall. Your internal TA team is […]
How to Use Behavioural Insights to Improve Retention in Technical Teams
If you manage technical teams, you already know the pattern. You hire someone who looks spot on on paper. Strong CV, solid interview, the right tools and technologies. Then six months later, they are disengaged, clashing with stakeholders, struggling with autonomy, or quietly job hunting. Most retention problems in engineering, service and technical sales teams […]
How to Interview Service Engineers: The Warning Signs of Future Performance Problems
Service Engineers are at the heart of customer satisfaction. They are the people who make sure equipment works, breakdowns are fixed, machinery keeps running, and promises made by Technical Sales are delivered in practice. When a Service Engineer performs well, customers become advocates. When they don’t, service backlogs, customer complaints, and warranty costs quickly pile […]
When Your Hiring Manager Is the Bottleneck: How to Keep Technical Recruitment Moving
In technical recruitment, delays rarely happen because there are no candidates. More often, hiring slows down because decisions do. You have the role signed off. The recruiter has done the hard work. Candidates are engaged. Interviews are booked. Then momentum disappears. Feedback takes days. Interviews get pushed back. Decisions stall. Good candidates quietly drop out. […]
Scientific Equipment Hiring: How to Recruit Technical Sales Managers Who Can Sell Complex Instrumentation
Hiring a Technical Sales Manager in scientific equipment is one of the easiest ways to get recruitment wrong and one of the most expensive mistakes to repeat. On the surface, many candidates look suitable. Strong academic backgrounds. Time spent in laboratories. Previous sales experience. Familiar job titles. But once in role, cracks often appear. Deals […]
Candidate Dropouts: Streamline Your Hiring Processes & Avoid Them
Hiring new talent is often a challenging responsibility within any organisation. Candidate dropouts during the hiring process are increasingly common and can be costly in terms of both time and resources. In fact, nearly 60% of job seekers abandon online applications due to their length or complexity. Additionally, LinkedIn’s Global Talent Trends Report shows that […]
Hiring in Italy: Building a Service and Technical Sales Team That Can Operate Nationally
On paper, Italy should be one of the easiest countries in Europe to hire service and technical sales professionals. It has deep engineering heritage, a strong manufacturing base, world-class OEMs, and experienced engineers who understand complex machinery, automation, electronics and industrial processes. In reality, many employers struggle to build teams that genuinely operate nationally in […]