Are you a highly motivated Sales Coordinator / Spare Parts Advisor / Order Processor with experience working in a technical engineering industry?
This specialist provider is searching for a talented individual who is keen to learn and progress a career in their sector.
Why This Company?
This world leading supplier of high specification engineering technology has a great reputation in the field and work with some of Europe’s biggest companies across a diverse range of markets. With the ability to design solutions to the client’s specific environment, application and specification needs, it has really elevated the organisation to become a first-choice supplier in its field.
This is a brilliant opportunity to work for a company that train and develop from within and provide fantastic opportunities for career progression.
Rewards & Benefits
- €35K – €45K Basic Salary (Starting salary dependent on experience)
- Bonus (13th month salary)
- Free Lunch
- 25 Days Holiday + Public Holidays
- All Italian benefits
- Fantastic induction, training & onboarding plan
About The Role
As a Spare Parts / Sales Coordinator, you operate from my client’s office in Bologna, Italy and be responsible for:
- Responding to incoming requests for quotations from a diverse range of Italian customers. (95% of enquiries are email based)
- Utilising the SAP system to provide customers with pricing and stock availability of spare and replacement parts. (over 3 million part numbers include bespoke prototype components)
- Liaising with HQ and eternal suppliers regarding alternatives for obsolete components should a superseded part number not be listed on the system.
- Handling and processing customer orders on SAP.
- Dealing with logistics and freight forwarding companies in response to delays in delivery.
- Arranging transport for larger orders and exchanging all necessary documentation to the freight forwarding company.
- Typically processing 3-4 sales orders per day, along with preparing various quotations and handling spare parts enquiries.
About You
Experience working in a customer interaction role in an engineering / technical business is essential as is a strong order management background with effective organisation and coordination skills. It would also be beneficial if you have experience of SAP or another similar ERP software.
To fit this profile, you will possess great communication skills (Italian & English) and the ability to retain technical information. Due to the nature of the role, it’s also essential you have strong attention to detail and a methodical approach to your work.
Any experience working in a spare part, import or export department handling customers RFQs and coordinating the logistics and delivery of customer orders would be highly beneficial.
Other key skills include:
- Competent use of Microsoft Office, Outlook & CRM / ERP systems such as SAP, Oracle etc.
- Comfortable building relationships with customers.
- Organised with a desire to learn.
- Good attention to detail.
Interested in this role? Here’s what happens next…
Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.
Thank you for taking the time to read about this opportunity. We look forward to hearing from you,
Team Mase.
Job Ref: 158-4587
Spare Parts Coordinator / Sales Administrator / Import Export Coordinator
Location: Bologna, Italy
Keywords: Spares, Repairs, Spare Parts Administrator, Import Coordinator, Export Coordinator, Sales Administrator, Sales Coordinator, Internal Sales, RFQ, Request For Quotations, Quotes, Quotations Advisor, Order Processing, Order Processor, Aftercare, Aftersales Support, Customer Support, Engineering, Hydraulic, Pneumatic, Mechanical, Electrical, Bearings, Sensors, Gears, Drives, Motors
