フィールドサービスエンジニア/保守技術者
Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment?
Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support customer in Japan. (Equipment training provided).
Why This Company?
This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in Japan.
Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.
Rewards & Benefits
- 5.5M JPY to 6.5M JPY Basic Salary (dependent on experience)
- Business Travel Expenses Covered
- 20 Days Paid Vacation (rising to 25 with service) + Public Holidays
- Annual Salary Reviews
- 82K JPY Vacation Bonus
- Winter/Summer Bonus (around 4.5 months salary)
- 5 Paid Sick Days per year
- Overtime (paid at 1.25x to 1.5x your regular salary)
- Retirement Allowance (increasing based on years served)
About The Role
As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:
- Operating in an 80% mechanical and 20% electrical role.
- Working within a service engineering team supporting pharmaceutical manufacturers across Japan with the main concentration of customers being in the Kantō and Chūbu regions.
- Attending a low number of customer calls as each case can be extremely complicated and time consuming.
- On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
- Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
- Working with the engineering planner to coordinate activities and movements.
- Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
- Completing service visit reports.
About You
The successful candidate will possess at least 2 years of service engineering / technician experience, gained working on complex equipment, which could include but not limited to, Industrial Automation, Robotics, Scientific Equipment, Food Processing, Logistics Automation, Semiconductor Manufacturing, Metalworking Equipment, Robotic Welding, Robotic Spraying, Biomedical, Scientific or other high value complex equipment.
Candidates must speak intermediate English, business level Japanese (N2 or above) and be multiskilled with a mechanical focus. You must be comfortable with travel and nights away from home when needed.
A degree level education is beneficial, but not essential, as is experience working in a cleanroom or sterile environment.
It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value machinery.
A valid local driving license is essential, as is the right to work in Japan. My client doesn’t offer sponsorship.
Interested in this role? Here’s what happens next…
Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.
Thank you for taking the time to read about this opportunity. We look forward to hearing from you,
Team Mase.
Job Ref: 160-6062
Field Service Engineer / Maintenance Technician
Location: Ideally based in Kantō and Chūbu regions of Japan.
Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Automated Sampling, Robots, HMI, Controls, Batch Processing, High Throughput Content Screening, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Motion Control, Industry 4.0, Smart Manufacturing, Cleanroom, Sterile, Scientific Instruments, Centrifuge, Microscopy, Valves, Pumps, Flow Control, Capital Equipment
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