Field Service Engineers are some of the most difficult roles to hire and retain. On paper, many candidates look suitable. In reality, the demands of the role go far beyond technical ability. Most hiring issues in field service engineering are not caused by skills gaps, but by misalignment between the

Attracting and retaining top talent requires more than just a good salary. High-performing individuals are also looking for comprehensive benefits packages. As HR managers and employers, understanding what makes a robust benefits package is crucial. At Mase Consulting, we offer salary benchmarking reports to help you stay ahead and ensure

Hiring engineers across multiple countries is rarely as straightforward as replicating a domestic recruitment process. While job titles may appear similar, expectations around salary, seniority, qualifications and working style differ significantly between markets. Employers expanding engineering teams across Europe often underestimate these differences, which can lead to delayed hires, failed

Exit interviews should be a critical component of your HR process, especially within your employee retention strategy.  What is an exit interview? An exit interview is a great tool for getting feedback from employees who are leaving your business. It is a conversation between the employee who is leaving and

Technical capability is essential when hiring engineers and technical sales professionals. However, experience alone does not guarantee success in a role. Many hiring failures occur not because someone could not do the job, but because how they work did not align with the business, the team or the customer environment.