Are you a highly motivated Sales Coordinator / Customer Support Advisor / Order Processor with experience working in a technical engineering industry?
This specialist provider is searching for a talented individual who is keen to learn and progress a career in their sector.
Why This Company?
This world leading supplier of high specification engineering technology has a great reputation in the field and work with some of the UK’s biggest companies and authorities across a diverse range of markets. With the ability to design solutions to the client’s specific environment, application and specification needs it has really elevated the organisation to become a first choice supplier in its field.
This is a brilliant opportunity to work for a company that train and develop from within and provide fantastic opportunities for career progression.
Rewards & Benefits
- £27K – £35K Basic Salary (Starting salary dependent on experience)
- 2-5% Bonus (achieved last year)
- 8.5% Pension Contributions
- Private Healthcare
- 25 Days Holiday + Public Holidays
- Fantastic Induction, continued training & development support.
- WFH: 2 days per week after probation
- Fantastic working environment with breakout areas, pool tables etc.
- Inclusive office events – summer BBQ’s
- Hours: 8:30am – 4:30pm (Mon-Thurs); Fri (8:30am – 4pm)
About The Role
As a Sales Coordinator / Customer Support Advisor / Order Processor, you will initially operate from my client’s office in the Shepshed / Loughborough area of Leicestershire before moving to a 2-day home / 3-days office arrangement, once fully operational.
After the completion of your induction and product training you will be responsible for:
- Responding to incoming requests for quotations from a diverse range of UK customers.
- Utilising the SAP system to provide customers with pricing and stock availability of spare and replacement parts.
- Liaising with the manufacturing facilities and external suppliers regarding alternatives for obsolete components should a superseded part number not be listed on the system.
- Processing customer orders on the SAP system.
- Typically dealing with 5-10 quotations per day
- Following up on any outstanding quotes to handle any questions the customer may have and determine if they wish to place the order.
About You
Experience working in an engineering business is essential as is a strong order management background with effective organisation and coordination skills. It would also be beneficial if you have experience of SAP or another similar ERP software.
Technical qualifications will be advantageous, but not essential.
To fit this profile, you will be an ambitious individual with great communication skills and the ability to retain technical information. Due to the nature of the role, it’s also essential you have strong attention to detail and a methodical approach to your work.
Other key skills include:
- Competent use of Microsoft Office, Outlook & CRM / ERP systems such as SAP, Oracle etc.
- Ability to work within a team environment.
- Comfortable building & maintaining trusting relationships with customers.
- Organised with a desire to learn.
- Good attention to detail.
Interested in this role? Here’s what happens next…
Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.
Thank you for taking the time to read about this opportunity. We look forward to hearing from you,
Team Mase.
Job Ref: 155-6513
Sales Coordinator / Customer Support Advisor / Spares Order Processor
Location: Shepshed / Loughborough, Leicestershire
Keywords; Internal Sales, Quotes, Quotations Advisor, Order Processing, Order Processor, Spare Parts, Aftercare, Aftersales Support, Customer Service, Customer Support, Engineering, Hydraulic, Pneumatic, Mechanical, Electrical
