The Brief
Several years ago, we partnered with a newly established analytical instrument provider. At the time, they had a clear vision for growth but were a small team with limited hiring needs. Our collaboration began with the successful placement of a UK sales professional, securing a highly educated individual who transitioned seamlessly into a technical commercial role. This individual became a key member of their team and has remained with the company to this day.
Following this initial success, we lost contact, however, years later, we reconnected at a microscopy exhibition.
During this conversation, they shared that they had struggled to find quality sales professionals and found recruiters just didn’t understand their market and technology. Recognising their goals for growth, we reignited our partnership with a commitment to supporting their expansion objectives.
Initially tasked with supporting two critical hires, a technical sales professional, and a service engineer for their UK team.
The Process
Our renewed partnership began by addressing their immediate recruitment needs and understanding their challenges. As a growing business with brand reach limited, they had struggled to attract high performers from the industry and needed a recruitment business that could position their organisation at the forefront of candidates’ minds.
To do this, we needed to really understand what made the business great and hear from some of their own team members, including the individual we placed several years earlier.
Utilising this information, we developed a go-to-market strategy ensuring we had all the ammunition needed to effectively promote the business within our networks.
Due to the niche nature of the roles and technology, we concluded that headhunting was the best course of action. Using a targeted search strategy and drawing on our already established network of analytical instrument professionals, we identified candidates with the right combination of technical skills, sales experience, and cultural fit. Each stage of the process, from initial outreach to candidate assessment and interviews, was managed meticulously to ensure only the highest-calibre professionals were presented to the client.
The Result
Service Engineer Role
After taking a detailed job order for the service engineer opening, we submitted 9 CVs for the client to look over. Out of these, 8 were invited to a first interview, with 5 progressing to a final stage. Following the clients’ selection process, an offer was made to our candidate. The entire process from taking the job order to receiving an offer for one of our candidates took 8 weeks.
Technical Sales Engineer Role
Following a briefing call with the client to understand more about the technical sales role, we presented 4 CVs. Two of these candidates were invited to a first interview, with both progressing to a final stage meeting. After a thorough interview process, an offer was made to one of our candidates, with the entire process from job briefing to receiving an offer taking just over two weeks.
The client was so impressed with both final-stage candidates, they expressed interest in hiring both individual, intending for the second candidate to utilise his prior international sales experience to help drive instrument sales in Europe.
By aligning with their goals, we delivered candidates who were not only highly qualified but could make a strong impact on the business’s long-term success. This focused approach enabled us to meet their hiring objectives efficiently and effectively.
Every role we’ve since undertaken has been successfully delivered, resulting in a 100% success rate. This track record of consistency and reliability has cemented our position as their trusted sales and technical recruitment partner.
Today, we are proud to support their expansion into new European territories, helping them to establish a brand presence in key markets. This has involved providing guidance and advice on the salary ranges within new territories, helping to ensure they provide offers that are not only in line with the local market conditions but attractive to high performers.
Each of the placements we have made has played a pivotal role in the growth of the business.
By focusing on their specific goals and delivering a high calibre of talent for every role, we’ve helped them to realise their ambitious plans.
To see how we have helped other clients, head over to our case studies page here.
